![]() ![]() In a lengthy statement, the car maker went on to defend its procedure around the sale of connected cars against criticism from techie drivers we've spoken with. "Matt's situation could have been handled a lot better, with him receiving incorrect information throughout the process," it said. This account – which ties into the InControl service offered by JLR – needs the VIN/car data removed from it when a car changes hands.Įl Reg contacted Jaguar Land Rover's press office about the issue. I don't know how you do this but the current process is clearly not sufficient."Īccording to another secondhand Land Rover driver and IT industry pro, who did not wish to be named, the issue is not just around the mobile app but also the online account with JLR. JLR needs a bullet-proof method for this to be automatically disconnected when the vehicle changes hands. Watts told El Reg: "Data is being collected about me and the vehicle's location and simply provided to whomever previously connected the app to the car. ![]() Someone else has access to a significant amount of data about myself and my vehicle and there appears to be nothing that the manufacturer is prepared to do about it. The previous owner of my car has control over it, they can unlock it, they can remotely set the climate control without me knowing about it, even when the car isn't running, they potentially can even look at the sat-nav system, they can also call break down services to the vehicle and all of this without me knowing anything about it.
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